Shipping Policy

At Katori Cutting Board, we offer FREE standard shipping on all orders.

Once your order dispatches, we’ll email you a tracking link and number. Please allow up to 48 hours for tracking details to update. You can track your shipment anytime here.

Taxes & Import Duties

Orders delivered internationally may be subject to local import duties and taxes upon arrival. These charges are the responsibility of the customer. For specific rates, please consult your local customs office.

Damaged, Lost, or Stolen Packages

We carefully inspect every item before dispatch. Once a package leaves our facility, Katori Cutting Board is not responsible for items lost, damaged in transit by the carrier, stolen after delivery, or delayed due to incorrect addresses entered at checkout.

If your package arrives damaged or goes missing, please file a claim directly with the shipping carrier. If you need assistance, our team is always happy to help—reach out to us at [email protected].